ABOUT
I’m an experienced Enterprise Sales and Human Capital Leader with over 25 years of success driving growth, developing talent, and guiding organizational transformation. My career bridges the intersection of business strategy, neuroscience-based leadership development, and client partnership — helping organizations achieve measurable results through people.
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Recognized as a top performer and trusted advisor, I’ve built and led large client portfolios across diverse industries, achieving consistent multimillion-dollar revenue growth, 95% client retention, and deep executive partnerships.
I bring a consultative, human-centered approach to sales and enablement — translating complex challenges into scalable learning and leadership solutions that accelerate performance.
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I’m passionate about coaching, innovation, and creating cultures where people thrive. My leadership philosophy combines data-driven strategy with empathy, adaptability, and curiosity — enabling teams to deliver results that matter and relationships that last.
SKILLS & EXPERTISE
Core Skills & Competencies​
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Strategic Account Management
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Consultative & Value-Based Selling
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New Business Development
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Executive Relationship Management
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Contract Negotiation & Revenue Growth
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Client Retention & Expansion
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Coaching & Talent Development
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Change Management & Organizational Development
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Cross-Functional Collaboration
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Stakeholder Engagement & Communication
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Data-Informed Decision Making
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Creative Problem Solving & Innovation
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Adaptability & Resilience in Dynamic Environments
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Professional & Technical Proficiency
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Strong Presentation & Visual Storytelling Skills
WORK EXPERIENCE
2018 - Present
The NeuroLeadership Institute (Remote)
Global research and consulting firm applying neuroscience to organizational development.
Director, Enterprise Sales (2023+)
Senior Client Advisor (2021-2023)
Research & Solutions Consultant (2018-2021)
2017-2018
Right Management (Remote)
Global leader in career transition and talent management consulting.
Account Executive
2013-2016
Mandel Communications (Remote)
Recognized leader for professional presentation and communication skills training.
Director, Global Accounts
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EDUCATION & CERTIFICATES
2025
The Neuroleadership Institute
Brain-Based Coaching Certificate
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1990-1994
Arizona State University / University of London
B.A. Psychology
B.A. Sociology
KEY ACHIEVEMENTS
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Consistently recognized as a Top Performer and President’s Club Member
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Negotiated and closed the largest IP agreement ($1M)
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Drove 50% year-over-year territory growth across a six-state region
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Managed a portfolio of global client accounts with 95% client retention.
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Designed and implemented innovative, neuroscience-based learning and leadership solutions adopted as organizational standards.
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Spearheaded large-scale leadership development and career mobility programs supporting workforce transformation and change initiatives.
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Recognized for innovative client strategies and consistent revenue growth across multiple leadership and sales roles.
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Completed over 500 hours of professional training in sales, leadership, and customer service excellence.
Select Clients
Joy VerPlank, Middlebury, VT
A true consultative sales leader, Nicole takes the time to understand each client’s goals and challenges, building trust through consistency and genuine care. Her expertise is reflected in the number of high-quality case studies from her high-stakes accounts, and in the long-term partnerships she continues to nurture.
Nicole focuses on solutions that make sense for her clients, and supports them in a way that makes post-sale design and delivery seamless. Her professionalism and ability to connect with VIP clients—and the internal teams that support them—make her an exceptional presence in any organization.
Jeff Owens, Denver, CO
Nicole is a truly special sales leader.
I have the privilege of working under her direction, and her energetic, collaborative, and innovative approach is a primary factor towards our team's success.
Under her guidance, we continue to land and expand numerous multi-year, high-value enterprise deals. Beyond the results, Nicole is an exceptional mentor.
She has empowered our team to build meaningful, client focused relationships that drive impactful and sustainable partnerships across a range of diverse sectors.
It's a pleasure to learn and achieve alongside a director of her caliber.
Stevie Colvin, Alberta, Canada
Nicole has been a wonderful business partner to me and Alberta Health Services. She is very knowledgeable, provides sage advice and supports her clients with first class service. I am delighted to recommend Nicole as the ultimate client representative and professional coach.
CONTACT
Phone: 415-254-5281
Email: ndlmacd@gmail.com
Address: Hood River, OR
LinkedIn: https://www.linkedin.com/in/nicolelmacdonald/